Requirements
Outlook Email for Jira contains multiple components to make it work.
There is a Jira app installed from the Atlassian marketplace and there are 2 technically different Outlook add-ins. You need to match the requirements for the Jira app as well as at least one Outlook add-in.
Outlook add-in
Overview
If you are not sure which add-in is right for you, please check out this article: Which add-in to use?
Office add-in | COM add-in | |
|---|---|---|
Windows | Outlook 2013, 2016, 2019 Office 365 or Exchange Server 2016 CU5 | Outlook 2010 or newer Windows 7 SP1 or newer .Net Framework 4.7.1 or newer IE11 or Microsoft Egde |
Mac | Outlook 2016, version 15.37 or newer Office 365 or Exchange Server 2016 CU5 | not available |
Web | Office 365 or Exchange Server 2016 CU5 | not available |
Mobile (Android & Windows) | Outlook mobile app Office 365 | not available |
Modern Office add-in
More detailed information about the requirements on the modern Office add-in can be found in the Microsoft docs. Outlook Email for Jira needs an Outlook client with Requirement Set 1.4
Outlook Exchange and Client support
COM add-in
COM add-ins are installed locally on the computer, so they are only available for Windows. It purely installs into local appdata folder, so no admin privileges are required.
Jira App
Jira Server & Jira Data Center
The app supports Jira Server and Jira Data Center in version 7.0 and higher.
Jira does not need to be connected to the internet and can be an internal system.
We recommend using https. Modern Office add-ins require it to work correctly. If you want to stick to your http-only system you’ll need to use the COM add-in.
Jira Cloud
We take care to keep the app always compatible with Jira Cloud.