This page documents how to setup the app for Jira Server & Jira Data Center. In case you are looking for the feature comparison with cloud, please check out the dedicated comparison.

Prerequisites

As the app deeply integrates with Microsoft Teams, which is a cloud only solution, our app behaves a bit differently than “classic” Jira Server apps. Your Jira instance needs to support the following to be able to use the app. To learn more about why this is necessary, check out the technical reference.

Jira instance needs to be publicly accessible from the Internet

Microsoft Teams is a cloud software that needs to connect to your instance. If you are running Jira behind a firewall, it will not work out of the box. A local version that runs within the internal network is currently not available. If your Jira is using an additional firewall with IP whitelisting, please see our static ip page.

Recommended: Jira is accessible via SSL/TLS (https://…)

While not strictly necessary, we recommend only connecting instances that support access via SSL/TLS.

Initial configuration

In general, you should not need to configure anything manually if your Jira instance is publicly available. On installation, we’ll try to register the instance with our cloud infrastructure and setup the outgoing webhook. You can check the current status of the registration in the settings. In case your public Jira URL is not the same as the configured Jira base URL, you might need to adjust this here.