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[potential old] Not able to create issues when attachments are selected

When a customer meets certain conditions the creation of a Jira issue with attachment is not possible and he will run into an endless spinner.

Due to the deprecation of the way we uploaded attachments before (using parts of the Exchange Online API that will soon be deprecated) we needed to use another logic to upload them. Now we are using Microsoft Graph to upload them.

However, depending on the Outlook version the customers getting different Outlook add-in versions from us:

Outlook version

Add-in version

Works with attachments without graph login

Works with graph login

Works across all classic/new/OWA

2404 and newer

4.10 and newer

(tick)

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Not working on OWA/new Outlook due to a bug/incident from Microsoft https://github.com/OfficeDev/office-js/issues/5068

(tick) Seems to have been fixed from 24th December 2024 onwards.

2403 and older/exchange on prem

4.8.23

(tick)

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See above

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