Technical requirements
This page details all the requirements our app has.
Jira requirements
Jira Cloud
On Jira Cloud, there are no special requirements, everything is supported out of the box.
Jira Server / Jira Data Center
We always support the versions of Jira Server / Jira Data Center that are also in active support from Atlassian. That means, once a Jira version is no longer supported by Atlassian, we will require the next-previous version with the next update of the app.
To use all features of our apps, the system to be publicly reachable from the internet (learn more).
Microsoft requirements
We strongly recommend that every user has an active full Microsoft 365 business or education subscription to use our app.
While some of the functionality might work in self-hosted (Exchange) or hybrid scenarios, support for this is always flaky, due to limitation on the Microsoft side.
Additionally, the product includes optional apps with additional requirements:
Feature | Additional requirements |
|---|---|
Outlook add-in | See requirements “Outlook add-in” (below) |
Microsoft Teams | Users need a license |
Outlook add-in
| Office add-in | COM add-in |
|---|---|---|
Windows | Outlook 2013, 2016, 2019 Office 365 or Exchange Server 2016 CU5 | Outlook 2010 or newer Windows 7 SP1 or newer .Net Framework 4.7.1 or newer IE11 or recommended Microsoft Edge WebView2 runtime |
Mac | Outlook 2016, version 15.37 or newer Office 365 or Exchange Server 2016 CU5 | not available |
Web | Office 365 or Exchange Server 2016 CU5 | not available |
Mobile | Outlook mobile app Office 365 | not available |
Modern Office add-in
More detailed information about the requirements on the modern Office add-in can be found in the Microsoft docs.
Outlook Email for Jira needs an Outlook client with Requirement Set 1.4
COM add-in
COM add-ins are installed locally on the computer, so they are only available for Windows.
It purely installs into local app data folder, so no admin privileges are required.
We strongly recommend that every user has an active full Microsoft 365 business or education subscription to use our app.
While some of the functionality might work in self-hosted (Exchange) or hybrid scenarios, support for this is always flaky, due to limitation on the Microsoft side.
Additionally, the product includes optional apps with additional requirements:
Feature | Additional requirements |
|---|---|
Outlook add-in | See requirements |
Microsoft Teams | Users need a license |
Outlook add-in
If you are not sure which add-in is right for you, please check out this article: 
Which add-in to use?
Office add-in | COM add-in | |
|---|---|---|
Windows | Outlook 2013, 2016, 2019 Office 365 or Exchange Server 2016 CU5 | Outlook 2010 or newer Windows 7 SP1 or newer .Net Framework 4.7.1 or newer IE11 or recommended Microsoft Edge WebView2 runtime |
Mac | Outlook 2016, version 15.37 or newer Office 365 or Exchange Server 2016 CU5 | not available |
Web | Office 365 or Exchange Server 2016 CU5 | not available |
Mobile (Android & Windows) | Outlook mobile app Office 365 | not available |
Modern Office add-in
More detailed information about the requirements on the modern Office add-in can be found in the Microsoft docs.
Outlook Email for Jira needs an Outlook client with Requirement Set 1.4
👤 Outlook Exchange and Client support
COM add-in
COM add-ins are installed locally on the computer, so they are only available for Windows.
It purely installs into local app data folder, so no admin privileges are required.