Technical requirements
This page details all the requirements our app has.
Jira requirements
Jira Cloud
On Jira Cloud, there are no special requirements, everything is supported out of the box.
Jira Server / Jira Data Center
We always support the versions of Jira Server / Jira Data Center that are also in active support from Atlassian. That means, once a Jira version is no longer supported by Atlassian, we will require the next-previous version with the next update of the app (Jira 8.2 as oftime of this writing).
Feature | Additional requirements |
|---|---|
Outlook add-in | No additional requirements |
Meetings | No additional requirements |
Microsoft Teams | Requires the system to be publicly reachable from the internet (learn more) |
Microsoft requirements
Please note: The requirements only apply in case you are using the functionality, e.g. if you are not planning on using the Outlook add-in, you can ignore the requirements.
In general, we recommend strongly to have an active full Microsoft 365 / Office 365 business or education subscription to use our app.
Currently we do not support Microsoft 365 / Office 365 national clouds tenants like GCC. However, we are planning the support in the future.
While some of the functionality might work in self-hosted (Exchange) or hybrid scenarios, support for this is always flaky, due to limitation on Microsoft side.
Feature | Additional requirements |
|---|---|
Outlook add-in | See below |
Meetings | Users need a license which includes access to an own Exchange Online mailbox to be able to schedule meetings |
Microsoft Teams | Users need a license which includes access to Microsoft Teams |
Outlook add-in
If you are not sure which add-in is right for you, please check out this article: Which add-in to use?
Office add-in | COM add-in | |
|---|---|---|
Windows | Outlook 2013, 2016, 2019 Office 365 or Exchange Server 2016 CU5 | Outlook 2010 or newer Windows 7 SP1 or newer .Net Framework 4.7.1 or newer IE11 or recommended Microsoft Edge WebView2 runtime |
Mac | Outlook 2016, version 15.37 or newer Office 365 or Exchange Server 2016 CU5 | not available |
Web | Office 365 or Exchange Server 2016 CU5 | not available |
Mobile (Android & Windows) | Outlook mobile app Office 365 | not available |
Modern Office add-in
More detailed information about the requirements on the modern Office add-in can be found in the Microsoft docs. Outlook Email for Jira needs an Outlook client with Requirement Set 1.4
Outlook Exchange and Client support
COM add-in
COM add-ins are installed locally on the computer, so they are only available for Windows. It purely installs into local appdata folder, so no admin privileges are required.