Skip to main content
Skip table of contents

Technical requirements

This page details all the requirements our app has.

Jira requirements

Jira Cloud

On Jira Cloud, there are no special requirements, everything is supported out of the box.

Jira Server / Jira Data Center

We always support the versions of Jira Server / Jira Data Center that are also in active support from Atlassian. That means, once a Jira version is no longer supported by Atlassian, we will require the next-previous version with the next update of the app.

To use all features of our apps, the system to be publicly reachable from the internet (learn more)

Microsoft requirements

We recommend strongly that every user has an active full Microsoft 365 business or education subscription to use our app. While some of the functionality might work in self-hosted (Exchange) or hybrid scenarios, support for this is always flaky, due to limitation on Microsoft side.

Additionally the product includes optional apps, with additional requirements:


Additional requirements

Outlook add-in

See below.

Microsoft Teams

Users need a license which includes access to Microsoft Teams.

Outlook add-in

If you are not sure which add-in is right for you, please check out this article: (question) Which add-in to use?

Office add-in

COM add-in


Outlook 2013, 2016, 2019

Office 365 or Exchange Server 2016 CU5

Outlook 2010 or newer

Windows 7 SP1 or newer

.Net Framework 4.7.1 or newer

IE11 or recommended Microsoft Edge WebView2 runtime


Outlook 2016, version 15.37 or newer

Office 365 or Exchange Server 2016 CU5

not available


Office 365 or Exchange Server 2016 CU5

not available

Mobile (Android & Windows)

Outlook mobile app

Office 365

not available

Modern Office add-in

More detailed information about the requirements on the modern Office add-in can be found in the Microsoft docs.

Outlook Email for Jira needs an Outlook client with Requirement Set 1.4

👤 Outlook Exchange and Client support

COM add-in

COM add-ins are installed locally on the computer, so they are only available for Windows.
It purely installs into local appdata folder, so no admin privileges are required.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.