Add Jira issue comments in MS Teams
There is a major status update? Add this Microsoft Teams message to your Jira comments. We recommend using Jira comments for bigger status updates, new specifications, or any other major information.
Jira issue comments can be based on any MS Teams channel conversation or chat!
Select a channel conversation → Click on the menu dots → Choose “more actions” → Add Jira issue comment (see screenshot above)
A dialogue opens → Fill in the required fields → Add comment (to issue)
Select the “link conversation” checkbox → Message will be linked to Jira issue
Advantage: The whole message thread will be visible in Jira!
In order to add MS Teams conversations as a Jira issue comment, the following set-up and configuration needs to done:
Step 1: Activate Teams feature in the admin settings JIRA ADMIN TO DO
Step 2: Install the Microsoft Teams app MS 365 ADMIN TO DO MICROSOFT TEAMS OWNER TO DO
Jira & Microsoft deployment
Jira Cloud, Jira Server & Data Center (Server needs to be publicly available)
Microsoft 365 & MS Exchange