Work with Jira board in MS Teams
About
With our Teams integration you can collaborate and communicate with your team - even outside of Jira - by adding your Jira board to a MS Teams channel tab.
The look and feel of the board is the same as in Jira. Change the issue status via drag and drop, add new issues to the board and see important issue information with just one click - all directly in Microsoft Teams.
The best: Add Jira boards to a Microsoft Teams tab of your choice and even allow non-Jira users access to Jira boards.
Facts & Prerequisites
Prerequisite: Adding a Jira board into MS Teams channel requires the installation of our Teams app (free) by your MS Teams team owner.
Fact: It is only possible to change the status of issues via drag & drop. A ranking of issues is not yet possible.
Fact: Access attachments of issues directly from MS Teams. Adding attachments is not yet possible.
Fact: Non-Jira user access to Jira issues in Teams.
Fact: (Licensed) Jira users can add new issues to a board in Teams.
Limitation MS Teams chats: Chats are currently displayed as a deep link (“related chats”).
Highlight: MS Teams conversations linked to an issue can be accessed by clicking on issue. Reply or even start new conversations from here.
Who is in charge
Jira boards can be added by a Microsoft Teams owner or Microsoft 365 admin.
Alternatively, also a (licensed) Jira user with access to the desired board can add them.
Set-up
Choose a team
Go to a channel where you want to add the Jira board to.
Click on the “+” icon at the top (see green highlight).
Search for our “Smart Connect app”.
Configure the Jira board
Choose the board you want to add in the drop down menu.
Define, if the backlog column should be shown.
Lastly, decide what users can do when accessing the Jira board (view only, perform transitions).
To inform users about the new tab, please check the box.
Feature configuration
Step 1: Installation of Teams app
MS TEAMS TEAM OWNER
The installation/deployment requires the Microsoft Teams team owner.
In some cases a Microsoft Teams admin and/or Microsoft admin needs to take action. If so, please follow the instructions on this page: Deployment Microsoft Teams app.
Step 2: Configuration of board
This feature does not require specific configuration in MS Teams.
Useful links
As already mentioned, in order to use Jira features in MS Teams, the Teams app needs to be installed by your MS Teams team admin. Get the app here: Teams app