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COM add-in vs Office add-in

This article describes the feature differences between the Office add-in and the COM add-in. If you are interested in the differences in deployment, please read here.

Feature Differences


COM add-in

Office add-in (from AppSource)

Create Issue

Add to Issue

View Issues

Supported platforms

Outlook for Windows 2010-2019

Outlook for Windows 2013-2019*

Outlook for Mac

Outlook for Web

Outlook for iOS / Android*

* see additional requirements

Support for text selection to new issue

This is currently technically not possible using the Office add-in. We are lobbying with Microsoft to make this possible in the future.

Show an icon for emails that have been attached to an issue

No dialog timeout

Supports connections to non-secure HTTP systems

No proxy required, independent from the Jira system

Works on all shared mailboxes

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