Adaptive cards
Adaptive cards display Jira information, like text and Jira fields, in messages posted by the Microsoft 365 for Jira Teams bot. The issue view cards are automatically generated when a conversation is initiated in a Microsoft Teams channel from Jira.
You have the flexibility to create various custom adaptive cards tailored to your individual use case. Once configured, you can activate the most suitable adaptive card when setting up your Microsoft Teams channel Preset.
We are working on a better set-up experience and enhanced configuration options for more adaptive cards. Stay tuned for updates.
Currently, we’re only offering the adaptive card with “Issue view” configuration.
Set-up
Create an adaptive card
Open your Microsoft 365 for Jira settings and go to the “adaptive cards” tab. Edit existing cards or create a new one.
Define an adaptive card
Give your card a unique name. Configure the design of the issue card and simultaneously check the layout in the preview area. Toggle “render issue fields without values”* to also display fields with no value.
* When issue fields lack values, like an unset due date, they still display as reminders to add necessary information, ensuring nothing is overlooked.
Preview field
Check the layout of the design configured. Click on the “show more” button to get an overview on how all Jira information will be displayed.* Create the adaptive card, when finished.
* The issue preview displays your recently accessed issues. Click in the issue field to search for a specific issue to display.
Channel Presets
Once the card is created, go to the Teams channel Preset settings. Now, choose the adaptive card in the “Issue card” - section (refer to your card name here!) to be send when an issue is shared from Jira to Teams.
Admin responsibilities
| Responsibility | To Do |
|---|---|---|
Option | Jira global admin | Creates Presets for their organization |
Benefits
✍️ Easier card setup for admins
The enhanced user interface in the card settings allows Jira administrators to configure adaptive cards more intuitively and efficiently. With a simple drag-and-drop feature, users can easily set up their cards and review them in preview mode.
đź“Ś Streamlined information sharing
Utilizing preconfigured adaptive cards, issue information shared from Jira or from Microsoft Teams is presented in a clear and structured manner. Adaptive cards ensure that relevant issue details are included, making essential information about them readily accessible to the entire team.
🏗️ Structured for your individual use case
Adaptive Cards in Microsoft Teams enable real-time tracking for software development and incident management by displaying updates, allowing status changes, and integrating with Jira. They enhance communication, minimize context switching, and facilitate quick decisions within Teams. For incidents, they centralize internal and stakeholder comments, promoting faster resolution through structured workflows.
Roadmap
Currently, this feature is limited to Teams channel presets, but support for other use cases, such as adaptive cards in Teams chats, is on our roadmap.
In the future, you will also have the capability to use adaptive cards within the automation feature.
We’d love to hear your feedback. Let us know how you’d use this feature.