Link MS Teams messages to Jira issues

Feature overview

You can link any Microsoft Teams channel conversation to your Jira issue - even if the conversation already exists. This way you´ll have all information right where you need it – now or later.

How-to

Only MS Teams channel conversations can be linked to existing Jira issue (no MS Teams chats!)

• Select a channel conversation → Click on the menu dots → Choose “more actions” → Link to Jira issue
  (see screenshot above)

• A dialogue opens → Fill in the required fields → Link (to issue)

Link conversation

• Select the “link conversation” checkbox → Message will be linked to Jira issue

• Advantage: The whole message thread will be visible in Jira!

Channel & Issues

• Select “Notify channel & issue watchers”, if you like them to be notified about the linkage

• Select “Don’t send notifications”, if an information about the linkage is unnecessary.

Feature requirements

In order to link any MS Teams conversations to an existing Jira issue, the following set-up and configuration needs to done:

• Step 1: Activate Teams feature in the admin settings JIRA ADMIN TO DO

• Step 2: Install the Microsoft Teams app MS 365 ADMIN TO DO MICROSOFT TEAMS OWNER TO DO

Jira & Microsoft deployment

• Jira Cloud, Jira Server & Data Center (Server needs to be publicly available)

• Microsoft 365 & MS Exchange