Project automation
This feature is currently in exploration stage.
We’re still optimizing things for you, but get a first impression below.
Project automations save time and effort in incident management for your JSM projects.
Transparent information sharing across Jira Service Management and MS Teams
Reduced response times for stakeholders and internal customers
Clear accountability among team members
Special focus on use case with preconfigured settings, e.g., for incident management
Quick and easy setup with just a few clicks
Microsoft Teams: Notification about an incident posted in a Microsoft Teams channel.
Feature configuration
With project automation within Microsoft 365 for Jira, you can set-up project specific automation rules for Jira Service Management projects. The configuration needs to be done via a Jira project admin (see: Admin configuration).
User configuration
This feature offers instant accessibility with no user configuration needed; you can start using it right away.
Admin configuration
Via the project settings of your JSM project, the Jira project admin needs to configure the automation rules first.
Currently, we’re solely offering project automations for incident communication. More options are on the way 🙂
Under “Microsoft 365 automations” → “Project automation”, the admin can access all setup steps. The process is simple and takes just a few clicks.
Configuration at a glance
Useful links
You require more a more extensive and detailed automation for your team? Check out our Microsoft 365 automations and configure individual actions and triggers globally: https://support.yasoon.com/M365FJ/automation-features