Create new Jira issues in MS Teams
Your team lets you know that they are working a new topic? Simply create a new Jira issue based on the Microsoft Teams conversation and stay on top of your current and future tasks.
Jira issues can be created based on any MS Teams channel conversation or chat.
Select a channel conversation → Click on the menu dots → Choose “more actions” → Create new issue
(see screenshot above)
A dialogue opens → Fill in the required fields → Create the issue
Select the “link conversation” checkbox → Message will be linked to Jira issue
Advantage: The whole message thread will be visible in Jira!
We currently only support a limited set of fields/custom fields. If you are missing an important field, please raise a support request!
In order to create new Jira issues in Microsoft Teams channels, the following set-up and configuration needs to done:
Step 1: Activate Teams feature in the admin settings JIRA ADMIN TO DO
Step 2: Install the Microsoft Teams app MS 365 ADMIN TO DO MICROSOFT TEAMS OWNER TO DO
Jira & Microsoft deployment
Jira Cloud, Jira Server & Data Center (Server needs to be publicly available)
Microsoft 365 & MS Exchange