Customer portal in Outlook
Embed your Jira Service Management customer portal in Outlook and let your customers quickly raise new requests without leaving their Outlook.
Please note đź“Ś
The customer portal in Outlook can only be accessed, if the customer portal app is set-up in Microsoft Teams in the first place. Follow steps to set it up correctly.
Prerequisites
Configuration of customer portal app in Microsoft Teams
Works with the classic and new Outlook version (desktop and web)