General settings
Microsoft 365 for Jira offers a range of features, not all of which may be relevant to every Jira project. Our app gives you the flexibility to decide which features are available to your team, and whether they appear in all Jira projects or only in specific ones.
Features
Right after installing the app you had the opportunity to activate the app’s features to start right away (see: Set-up). However, under general settings you are able to change your initial decision. Thus, you can activate more or deactivate current features - for all or only specific Jira projects.
Additionally, you can configure the Appearance for Microsoft Teams conversations here, as well. Learn more about the details of our general settings area on this page.
Activate features
Set defaults for all projects
JIRA ADMIN
You can enable or disable features here as needed.
Project-specific features
Project specific settings
JIRA ADMIN
Improve efficiency by using only the features that are most valuable to your team on individual Jira projects.
Appearance of MS Teams conversations
Default setting
JIRA ADMIN
By default, our app will appear prominently in the issue view.
Activity tab
The Teams feature will be accessible right next to “Add Jira comment” at the bottom of your Jira issue.
Issue content/view
The Teams feature will be available prominently at the top (icon) under “Apps”.
Quick create area
The Teams feature will be available in a panel within the issue.
This setting can be combined with the option “Issue content”.
Service users
Work with service users
JIRA ADMIN OUTLOOK PERMISSIONS REQUIRED
Connect shared mailboxes to Jira and allow users to send emails on behalf of it when using the Email feature.
AI settings
JIRA ADMIN EXPERIMENTAL STAGE
Global AI settings
Within the general settings of Microsoft 365 for Jira, you can enable AI features. By activating AI features, this will allow certain processes to use AI to assist or change outcomes.
Available AI features
You can now use AI to summarize chats in a Jira comment. You will be able to customize more AI-powered features in the future.
Without AI, when you create a chat backup, keywords from the discussion can be added as an internal comment.
With AI features enabled, AI replaces the keywords comment posted to a topic with an AI summary of the chat (chat backups only, in the language of the chat).
If you're communicating through the Teams portal app in a JSM project, the chat summary is structured as ‘problem’, ‘steps to find solution’, ‘solution’.
Example of a chat summary comment via Teams portal app.
About the LLM
We use the following LLM: meta.llama3-1-8b-instruct-v1:0, hosted on AWS Bedrock, located in the US (us-west-2 (Oregon)). No data is shared with the LLM is persisted or distributed elsewhere.
Technical settings
JIRA ADMIN
Bug reporting via Sentry: Sentry is a monitoring tool used to track errors and performance issues in apps. It captures technical details helping developers identify and resolve issues faster. Sentry also sends real-time alerts for critical errors, streamlining bug tracking and resolution.
You can disable this technical feature for your instance by clicking the toggle.