Set-up guide

Microsoft Teams for Jira & JSM is part of our Microsoft 365 for Jira app. Product documentation is available only in our Microsoft 365 for Jira documentation.

About Microsoft Teams for Jira & JSM

Our app lets you start MS Teams conversations directly from your Jira work item. Connect with your team through channel conversations or via chat with explicit co-workers.

Let customers create and manage their support tickets directly from Microsoft Teams through your integrated Jira Service Management.

Learn more about the app’s functionalities in Jira and in Microsoft Teams:

• Discover all features in Jira

• Check out all features in MS Teams

Getting started

Get started quickly and follow instructions as documented via the links below:

• Install Teams app
  (required to use Jira features in MS Teams e.g. to create work items based on chats/conversations or to search for existing work items)

• Overview of why to install Teams app

Technical background

Find out more about the technical background and data storage and processing.