Microsoft Teams for Jira & JSM is part of our Microsoft 365 for Jira app. Product documentation is available only in our Microsoft 365 for Jira documentation.
About Microsoft Teams for Jira & JSM
Our app lets you start MS Teams conversations directly from your Jira work item. Connect with your team through channel conversations or via chat with explicit co-workers.
Let customers create and manage their support tickets directly from Microsoft Teams through your integrated Jira Service Management.
Learn more about the app’s functionalities in Jira and in Microsoft Teams:
Getting started
Get started quickly and follow instructions as documented via the links below:
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Install Teams app
(required to use Jira features in MS Teams e.g. to create work items based on chats/conversations or to search for existing work items)
Technical background
Find out more about the technical background and data storage and processing.