Set-up guide

Microsoft Teams for Jira & JSM is part of our Microsoft 365 for Jira app. Product documentation is available only in our Microsoft 365 for Jira documentation.

About Microsoft Teams for Jira & JSM

Our app lets you start MS Teams conversations directly from your Jira work item. Connect with your team through channel conversations or via chat with team members.

Let customers create and manage their support tickets directly from Microsoft Teams through your integrated Jira Service Management.

Learn more about the app’s functionalities in Jira and in Microsoft Teams:

• Discover all features in Jira

• Check out all features in MS Teams

Getting started

Get started quickly and follow instructions as documented via the links below:

• Install Teams app
  (required to use Jira features in MS Teams e.g. to create work items based on chats/conversations or to search for existing work items)

• Reason why to install Teams app

Technical background

Find out more about the technical background and data storage and processing.