How can I limit visibility of the app in Jira?

To test our app or its functionality in production without users seeing buttons or interaction options like “Create a chat” or “Send an email,” we offer a Jira permission that restricts visibility at the user or group level.

How to limit visibility?

To restrict the app's visibility to a specific group of Jira users, follow these steps:

  1. Enable the Jira permission toggle by navigating to the cogwheel in the upper right, then Marketplace Apps → Microsoft 365 for Jira → General settings → Technical settings → toggle Jira permissions

    image-20260226-151615.png


  1. Navigate to Jira's global permissions by clicking the cogwheel at the top right, then select System → Global Permissions. Search for the permission “Access to Microsoft 365 for Jira”

    image-20260226-151847.png


  2. Remove and add the user groups or users you want to grant app access in Jira on the issue view.


  1. You are all set! 🎉